Shipping policy

quiltkit.com aims to ship orders quickly, accurately, and reliably. this shipping policy outlines how orders are processed, fulfilled, and delivered.

1. shipping locations

quiltkit.com ships from multiple fulfillment locations within the united states.

our primary warehouse is located in springfield, tennessee, and additional products may ship directly from approved partner warehouses, brands, distributors, or fulfillment providers.

because products may ship from different locations, orders containing multiple items may arrive in separate packages and at different times.

2. order processing

orders are typically processed and prepared for shipment within 3 business days after an order is placed.

processing times may vary due to:

  • order volume

  • weekends or holidays

  • product availability

  • weather events

  • operational or carrier disruptions

business days do not include weekends or federal holidays.

orders placed outside normal business hours will begin processing on the next business day.

3. shipping carriers

quiltkit.com ships using trusted carriers including:

  • usps

  • ups

  • fedex

  • other regional delivery providers when applicable

shipping methods and carriers are selected based on destination, package size, fulfillment location, and delivery efficiency.

4. tracking information

once an order has shipped, a shipping confirmation email containing tracking information will be sent to the email address provided at checkout.

tracking updates may take up to 24 hours to appear after a shipment has been accepted by the carrier.

5. delivery estimates & delays

delivery estimates provided at checkout are estimates only and are not guaranteed delivery dates.

while we work hard to ensure timely delivery, quiltkit.com is not responsible for shipping delays caused by:

  • carrier service interruptions

  • severe weather conditions

  • natural disasters

  • customs or regulatory delays

  • lost or delayed carrier scans

  • incorrect shipping information provided by the customer

  • events outside our reasonable control

once an order has been transferred to the shipping carrier, delivery timing becomes the responsibility of the carrier.

6. lost, stolen, or delayed packages

quiltkit.com is not responsible for lost or stolen packages marked as delivered by the carrier.

if you experience a delivery issue, please contact the shipping carrier directly first. customers may also contact us for assistance, and we will make reasonable efforts to help resolve shipment concerns when possible.

7. address accuracy

customers are responsible for providing complete and accurate shipping information at checkout.

quiltkit.com is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

additional shipping fees may apply for returned packages requiring reshipment.

8. shipping restrictions

certain products may have shipping limitations based on size, availability, destination, or carrier restrictions.

we reserve the right to limit or refuse shipment to certain locations when necessary.

9. contact information

for shipping questions or delivery-related concerns, please contact:

quiltkit.com
email: hello@quiltkit.com